At Ujalah, we want you to be delighted every time you shop with us. You Can return items:
As long as they are unworn and in original packaging.
You must provide us a written record of the reason for return or exchange within 24 hours of receiving the item.
In the UK under the Distance Selling Regulations you as a consumer have the right to cancel your full order / contract within seven days of receiving the goods.
If you wish to cancel your order, you must notify us in writing and return the goods to us within fourteen days of receipt.
When you exercise your right to cancel under the regulations ownership of the goods will revert to us once we have received the goods back.
The Regulations impose a responsibility on you to take reasonable care of any goods that have been supplied.
These obligations apply before as well as after you have given notice of cancellation.
The return of the goods will be at your own expense. Nothing in this clause affects our policy for the return or exchange of faulty or incorrect goods.
Order Cancellation: You can cancel an order within 24 hours from the receipt of the payment and no charges will be deducted and you will get a full refund if the order is cancelled within 24 hours from the receipt of payment